Hyperice Venom 2 Shoulder

Fitness Warehouse provides two shipping options: Express (1-3 days) and Standard National Delivery (5-10 days). More often than not your item will be delivered before the expected time frame. However, your shipping time frame will vary depending on the method chosen, your location and the product you have purchased. Some larger, heavier items will only be able to have the priority and standard shipping options due to their impractical nature.

The cost of shipping your order is calculated at checkout. You can discover freight costs for purchases of multiple items by simply adding all of the products to your cart, the shipping calculator at checkout will then determine the costs.

For regional deliveries our most often used courier is AirRoad. Fitness Warehouse does not currently provide International Shipping.

From time to time we will run ‘Free Shipping’ promotions. To view the applicable products, view our Free Shipping Collection: https://fitnesswarehouse.com.au/collections/free-shipping

Delivery T&C’s

• All items will have a shipping cost unless otherwise stated or are part of a free shipping promotion. The cost of freight varies for each customer depending on their location. 
• We do not deliver to PO boxes
• Deliveries will be made from Mon - Fri 9am to 5pm only.
• It is your responsibility to advise us;
• If someone will be available to sign for delivery
• If it can not be left in a safe location
• If the address is a business address, as we will need operating hours and the name of the building.
• From time to time you may not be home when delivery is attempted, you may be required to pick up your delivery from the freight company's closest depot. In some instances this may involve a redelivery fee depending on the size of your order.
• Upon confirmation of dispatch we will email you tracking details which will help give you a rough estimation of delivery time. Occasionally these emails are blocked by your SPAM filter or placed in your junk mail folder.
• If you wish to return an item please refer to our return policy. Freight and delivery costs for returns are passed onto the customer. In the instance of a returned item Fitness Warehouse will deduct the cost of the shipping from the approved reimbursement amount and arrange shipping on behalf of the customer. Fitness Warehouse customer service will discuss this process and costs with you prior to arranging and processing the return.
• Please note that all national deliveries from Fitness Warehouse are provided as curbside delivery only. Should there be any delivery obstructions—including but not limited to stairs, steep driveways, low-hanging trees, lifts, or any other impediment—our third party freight courier reserves the right to take the shipment to the nearest local depot. In such cases, the customer will be responsible for arranging and covering any additional fees required for the final delivery. If the customer chooses not to pay these additional fees, they risk forfeiting their original freight cost. Additionally, any freight return costs incurred by Fitness Warehouse will be deducted from the customer's purchase value.

Disclaimer: Dropshipped Product

Please note that this item is a dropshipped product. While we strive to provide accurate and up-to-date inventory information, availability may vary due to high demand and stock levels at our supplier's warehouse. As a result, there may be an extended lead time for processing and shipping your order.

If there is an extended lead time, we will contact you directly via email.

We appreciate your understanding and patience. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.