Frequently Asked Questions

Question:

Can I get my Click & Collect order straight away?

Answer:

Before coming instore at our Parafield location please wait to be contacted. Our team will need to locate the stock and put it aside for you before it is available for collection. We will contact you when your order is ready to be collected.

Question:

Can I transfer my Click & Collect order to be picked up at another store location?

Answer:

No. Due to high order volume the only location for Click & Collect orders is our Parafield Store. This policy was put in place after the first Coronavirus outbreak in March and April. It ensures Fitness Warehouse maintains tight control of stock levels for online orders, minimises the potential for errors and streamlines the process for you and us.